posted: Tuesday, Dec 18 11:19am

The worst experience I've ever had with a company. I was lied to over and over again. When I asked to speak to the manager, he treated me like it was my fault, and I was asked to take my business elsewhere. Please don't waste your money here. They will make sure to take you for every cent they can.

posted: Monday, Nov 19 3:41pm

Has anybody on this site experienced unethical business practices from River City RV? I traded in a 2012 Wildwood in June for a 2013 Heartland North Trail. River City was supposed to pay off the Wildwood effective immediately but it took them two months to do so. In the meantime I had to make two more payments on a trailer I didn't even own! Josh (the manager) as well as the salesman that sold me the new trailer assured me that I would be getting a full refund, so I wasn't too concerned about it. However when no check came I contacted their finance department and the lady there told me that Josh had no right to tell me I'd be getting a refund. They agreed that ETHICALLY they felt they should send me the money, but according to the LAW they werent required to do so, so they weren't going to. WHAT? I called Josh back and he again assured me I'd get a refund. Then the finance department called me back and said no, the law says they don't have to. To say I'm upset and sorry I did business with them is an understatement. I think future customers should know about this. When it comes to ethical business practices, they don't stand by their promises.